Refund Policy

Last updated: September 3, 2026

Global Systems ("Global Systems," "we," "us," or "our") operates this online store for customers in the United States. This Refund Policy should be read with the other policies available on this site.

1. Eligible Requests

We accept return or refund requests only when an item arrives damaged or does not materially match the item you ordered. We do not accept returns or refunds for change of mind, preference, accidental orders, or items that are otherwise outside this policy.

2. Thirty-Day Reporting Window

Contact us within 30 calendar days after delivery. Send your order number, a description of the issue, and clear photos of the item, packaging, and any shipping damage to support@medicubet.net.

3. Review and Return Authorization

We review eligible requests before authorizing a return, replacement, or refund. Do not send an item back without written return instructions. Unauthorized returns may be refused or delayed because we may be unable to identify or inspect them.

4. Item Condition

When a return is required, the item should be returned with original packaging and included accessories in the condition reasonably needed to verify the reported issue. Products that have been used, altered, damaged after delivery, or returned without required components may not qualify unless the reported issue makes that requirement unreasonable.

5. Resolution

For an approved eligible request, we may provide a replacement, a refund to the original payment method, or another remedy required by applicable law. If a return is required, we will provide return instructions. We do not accept a return solely because a customer changed their mind.

6. Refund Timing

Approved refunds are initiated after approval and, when required, after the returned item is received and inspected. Your bank or card issuer may take additional time to post the credit.